Privacy Policy

Who we are

AW Electrical is a sole trader electrical contractor based in Bexhill-on-Sea, East Sussex. We are the controller for personal information you give us through this website.

What we collect

When you send an enquiry we collect your name, phone number, email address, postcode and the details of your enquiry. We also collect website statistics (such as which pages are viewed) to understand how the site is used. See "Cookies and analytics" below.

How we use it

We use your details only to respond to your enquiry, provide quotes and carry out work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business. We will not sell your information or use it for marketing without your consent.

Who we share it with

We use trusted service providers to run this website, store enquiries and send email. They process data only on our instructions. We may share information if required by law.

Cookies and analytics

We use Google Analytics, through Google Tag Manager, to see how visitors find and use this site, for example which pages are viewed and whether the quote form is used. Google Analytics only sets cookies (such as _ga) if you click Accept on the cookie banner. If you click Reject, no analytics or advertising cookies are set. Google processes this information on our behalf; see Google's privacy policy at policies.google.com/privacy.

Our website host, Vercel, also records anonymous page-view statistics without using cookies.

We remember your cookie choice in your browser's local storage so we don't ask again on every page. You can change your choice at any time using Cookie settings at the bottom of every page.

How long we keep it

Enquiries that don’t lead to work are deleted within 12 months. Records relating to work carried out are kept for as long as required for tax, insurance and certification purposes.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details on our contact page. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).